General Terms And Conditions

[1] What are Cookies and How We Use Them

TagAndHost uses cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

[a] Essential Cookies: These are required to operate our platform, allowing you to log into secure areas like your hosting dashboard and shopping cart.

[b] Performance & Analytics: We use these to understand how visitors interact with our website, helping us improve server response times and user interface layouts.

[2] Managing Your Preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to securely log into your TagAndHost client portal to manage your domains or servers.

[1] Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register an account, purchase hosting or domains, and in connection with other activities, services, features, or resources we make available. Users may be asked for their name, email address, phone number, and billing information. We collect this information only if it is voluntarily submitted to us.

[2] How We Use Collected Information

TagAndHost uses your personal information for the following core purposes:

• To process payments and provision servers: We use the information provided to complete your order and set up your hosting environments.
• To register domains: Information must be shared with top-level domain registries (like ICANN) to legally assign domain ownership. WHOIS Privacy Protection is offered to mask these details where applicable.
• To improve customer service: Your information helps us effectively respond to your support tickets and technical inquiries.

[3] Data Security

We adopt industry-standard data collection, storage, and processing practices, utilizing SSL encryption and strict physical server security to protect against unauthorized access, alteration, or destruction of your personal information and account credentials.

[1] Acceptable Use Policy (AUP)

TagAndHost provides infrastructure for legitimate web hosting and application deployment. Our servers may not be used for illegal activities. The following activities are strictly prohibited on all Shared, VPS, and Dedicated environments:

[1.1] Resource Abuse: Running cryptocurrency mining nodes, malicious botnets, or intentional network flooding (DDoS attacks) will result in immediate termination without a refund.

[1.2] Spam/Phishing: Using TagAndHost networks to send unsolicited bulk email (spam) or host deceptive phishing websites is strictly forbidden.

[2] Support, Monitoring, and Backups

TagAndHost guarantees a 99.9% network uptime. We continuously monitor our physical hardware and network routes for faults. However, the management of data within VPS and Dedicated Servers remains the responsibility of the client.

[2.1] Data Loss: While we offer automated backup solutions as an add-on service, clients are entirely responsible for maintaining independent off-site backups of their web content, databases, and configuration files.